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    What is your return and exchange policy?

    We want you to be 100% satisfied with your monkeysee purchase. We will arrange an exchange or issue a full refund for an item received within 30 days of receipt. The product must be in original condition and with packaging. 

    If we've made a mistake or the item arrived defective, please contact us and we'll make things right.

    To exchange or return:

    1. Include a copy of the receipt or order and note the new size or item desired.

    2. Mail your return to:

    monkeysee , PO Box 50, Double Bay, NSW 1360, Australia

    3. Upon receipt of your return we will refund your standard postage (Australia only). If the postage is not stated on the package, please enclose a receipt for the cost.

    Refunds for all transactions will be issued to the original form of payment.